League tables & champions

Home Care Awards

League tables for Residential Services, Home Services, Rep & tech teams and Public Spaces: points for using the portal, checking homes, closing Limble tickets quickly and getting homes ready for arrivals, plus monthly votes and shout-outs. This month: Nov 1 – Nov 3, 2026.

This month Last month Last 90 days This year

Residential Services champion · This month

Andre Whitfield & Shanice Delancy

7 points · top of the league (shared)

Home Services champion · This month

Kevin Strachan & Rohan Gibson & Wesley Darville

2 points · top of the league (shared)

Dream team · This month

Andre Whitfield & Wesley Darville

2 points per home · 4 points

Public Spaces champion · This month

Not decided yet

Nothing recorded yet in this period.

🔒 All votes Admin only · who voted for whom

Reps' choice (Reps & PHMs → tech) · 0 of 7 voted

No votes yet.

Best communication (Techs → Rep) · 0 of 6 voted

No votes yet.

Managers and Office Admins don't vote. Shout-outs (shown with names below) come from the General Manager, RS / HS directors and managers, and anyone ticked "Can give shout-outs" on Admin → People.

Old tickets: only tickets that passed 30 days open during this period take a point. Include all past old tickets 🔒 Points

Residential Services Reps and PHMs with homes

Pos	Name	Points	Portal days	Check days	Tickets put in	Closed on homes	Arrivals ready	Open 30+ days
1	Andre Whitfield 6 homes	7	2	2 5 checks	1	0	1 of 2	0 2 open 30+ days in all
1	Shanice Delancy 5 homes	7	3	2 6 checks	0	0	1 of 1	0 2 open 30+ days in all
3	Lauren Pryce 5 homes	5	3	2 6 checks	0	0	0	0 2 open 30+ days in all
4	Celeste Albury 3 homes	4	2	1 4 checks	0	1	0	0
4	Jerome Seymour 3 homes	4	1	1 2 checks	0	0	1 of 1	0
4	Keisha Thurston 6 homes	4	1	1 2 checks	2	0	0	0 1 open 30+ days in all
7	Danielle Moss 6 homes	2	1	1 2 checks	0	0	0	0 2 open 30+ days in all

Awards

Fastest ticket closer

Typical (median) time from a Limble ticket being opened to being closed, for tickets on their homes closed in this period. At least 3 closed to qualify.

No winner yetNothing qualifies in this period

–Andre Whitfield
Needs 3 closed to qualifyNone closed
–Celeste Albury
Needs 3 closed to qualify1 closed
–Danielle Moss
Needs 3 closed to qualifyNone closed
–Jerome Seymour
Needs 3 closed to qualifyNone closed
–Keisha Thurston
Needs 3 closed to qualifyNone closed
–Lauren Pryce
Needs 3 closed to qualifyNone closed
–Shanice Delancy
Needs 3 closed to qualifyNone closed

Most active on the Home Care

Days on the portal plus 1 for every 5 changes made in it. Each month the top 3 across RS and HS together get 10, 6 and 3 bonus points in the league.

Shanice Delancy3 days · 10 changes

1Shanice Delancy3 days · 10 changes
2Lauren Pryce3 days · 6 changes
3Andre Whitfield2 days · 5 changes
3Celeste Albury2 days · 6 changes
5Keisha Thurston1 day · 8 changes
6Danielle Moss1 day · 4 changes
6Jerome Seymour1 day · 4 changes

On-time reports

Weekly checks kept up on their homes (each within 7 days of the last; days someone is in the home don't count) and arrival checks done before each arrival. The score is the average of the two.

Andre Whitfield & Celeste Albury & Jerome Seymour & Lauren Pryce & Shanice Delancy100%

1Andre Whitfield
Weekly checks on time 100% · Arrival checks 2 of 2100%
1Celeste Albury
Weekly checks on time 100% · No arrivals100%
1Jerome Seymour
Weekly checks on time 100% · Arrival checks 1 of 1100%
1Lauren Pryce
Weekly checks on time 100% · No arrivals100%
1Shanice Delancy
Weekly checks on time 100% · Arrival checks 1 of 1100%
6Danielle Moss
Weekly checks on time 100% · Arrival checks 0 of 150%
6Keisha Thurston
Weekly checks on time 100% · Arrival checks 0 of 150%

Home Services HS techs (their zone) and HVAC techs (their HVAC team)

Pos	Name	Points	Portal days	Closed on homes	HVAC / propane	Open 30+ days
1	Kevin Strachan 7 homes	2	2	0	–	0 2 open 30+ days in all
1	Rohan Gibson 7 homes	2	2	0	–	0 1 open 30+ days in all
1	Wesley Darville 6 homes	2	2	0	–	0 1 open 30+ days in all
4	Darnell Ferguson 7 homes	1	2	1 0 same day · 0 in 3 days	–	0 3 open 30+ days in all
4	Terrence McKenzie 7 homes	1	2	0	–	0 2 open 30+ days in all

Awards

Fastest ticket closer

Typical (median) time from a Limble ticket being opened to being closed, for tickets on their homes closed in this period. At least 3 closed to qualify.

No winner yetNothing qualifies in this period

–Darnell Ferguson
Needs 3 closed to qualify1 closed
–Kevin Strachan
Needs 3 closed to qualifyNone closed
–Rohan Gibson
Needs 3 closed to qualifyNone closed
–Terrence McKenzie
Needs 3 closed to qualifyNone closed
–Wesley Darville
Needs 3 closed to qualifyNone closed

Fewest open tickets

Limble tickets still open on their homes at the end of the period, per home they look after, so a bigger zone isn't penalized.

Wesley Darville2 open

1Wesley Darville
6 homes · 0.33 per home · oldest 33 days2 open
2Terrence McKenzie
7 homes · 0.43 per home · oldest 68 days3 open
3Rohan Gibson
7 homes · 0.57 per home · oldest 52 days4 open
4Darnell Ferguson
7 homes · 0.71 per home · oldest 87 days5 open
4Kevin Strachan
7 homes · 0.71 per home · oldest 73 days5 open

Most active on the Home Care

Days on the portal plus 1 for every 5 changes made in it. Each month the top 3 across RS and HS together get 10, 6 and 3 bonus points in the league.

Darnell Ferguson & Terrence McKenzie & Wesley Darville2 days · 6 changes

1Darnell Ferguson2 days · 6 changes
1Terrence McKenzie2 days · 6 changes
1Wesley Darville2 days · 6 changes
4Kevin Strachan2 days · 4 changes
4Rohan Gibson2 days · 4 changes

Dream team A Rep and an HS tech who look after the same homes

Pos	Rep & tech	Pts / home	Points	Days checked	Arrivals ready	Open 30+ days
1	Andre Whitfield & Wesley Darville 2 shared homes	2	4	2	1 of 1	0 1 open 30+ days in all
2	Celeste Albury & Darnell Ferguson 2 shared homes	0.5	1	1	0	0
2	Lauren Pryce & Wesley Darville 2 shared homes	0.5	1	1	0	0
2	Shanice Delancy & Darnell Ferguson 2 shared homes	0.5	1	1	0	0 1 open 30+ days in all
–	Andre Whitfield & Terrence McKenzie 3 shared homes	0	0	0	0 of 1	0 1 open 30+ days in all
–	Danielle Moss & Kevin Strachan 4 shared homes	0	0	0	0	0 2 open 30+ days in all
–	Keisha Thurston & Rohan Gibson 4 shared homes	0	0	0	0	0 1 open 30+ days in all
–	Shanice Delancy & Wesley Darville 1 shared home · needs 2 to be placed	3	3	1	1 of 1	0
–	Jerome Seymour & Kevin Strachan 1 shared home · needs 2 to be placed	2	2	0	1 of 1	0
–	Danielle Moss & Wesley Darville 1 shared home · needs 2 to be placed	1	1	1	0	0
–	Jerome Seymour & Darnell Ferguson 1 shared home · needs 2 to be placed	1	1	1	0	0
–	Keisha Thurston & Darnell Ferguson 1 shared home · needs 2 to be placed	1	1	1	0	0
–	Lauren Pryce & Darnell Ferguson 1 shared home · needs 2 to be placed	1	1	1	0	0 2 open 30+ days in all
–	Andre Whitfield & Kevin Strachan 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Celeste Albury & Rohan Gibson 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Danielle Moss & Rohan Gibson 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Jerome Seymour & Terrence McKenzie 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Keisha Thurston & Terrence McKenzie 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Lauren Pryce & Rohan Gibson 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Lauren Pryce & Terrence McKenzie 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Shanice Delancy & Kevin Strachan 1 shared home · needs 2 to be placed	0	0	0	0	0
–	Shanice Delancy & Terrence McKenzie 1 shared home · needs 2 to be placed	0	0	0	0	0 1 open 30+ days in all

Public Spaces Public Spaces attendants

Nobody to show yet.

Shout-outs 3 points each, from the General Manager, directors and managers (and anyone the Admin allows)

No shout-outs yet in this period.

Hall of fame Champions of the last six months · click a name for the certificate

Month	Residential Services	Home Services	Dream team	Public Spaces
October 2026	🏆 Andre Whitfield 71 pts	🏆 Darnell Ferguson 41 pts	🏆 Andre Whitfield & Wesley Darville 15 pts	—
September 2026	🏆 Andre Whitfield 75 pts	🏆 Kevin Strachan 39 pts	🏆 Andre Whitfield & Terrence McKenzie 28 pts	—
August 2026	🏆 Keisha Thurston 82 pts	🏆 Rohan Gibson & Wesley Darville 39 pts	🏆 Andre Whitfield & Terrence McKenzie 42 pts	—
July 2026	🏆 Andre Whitfield 25 pts	🏆 Kevin Strachan 23 pts	🏆 Andre Whitfield & Terrence McKenzie & Andre Whitfield & Wesley Darville & Celeste Albury & Darnell Ferguson & Lauren Pryce & Wesley Darville & Shanice Delancy & Darnell Ferguson 3 pts	—
June 2026	—	—	—	—
May 2026	—	—	—	—

How the points work

RS and HS leagues: 1 point for each day on the portal · 1 point for each day checking homes (a weekly or arrival check, a home state, or an arrival confirmation) · 2 points for each monthly vote received · 3 points for each manager shout-out · -1 point for each ticket on their homes that passed 30 days open during the period and is still open (an older backlog isn't taken off again every month; points never go below 0).
RS tickets: 1 point for each Limble ticket the Rep put in · 1 point for each ticket on their homes closed, or 2 if it was closed the same day it was opened.
HS tickets: 1 point for each ticket on their homes closed, even if someone else completed it · plus 2 if it was closed within 3 days, or 4 if it was closed the same day.
HVAC techs: they score on HVAC only, not on every ticket on their team's homes. 1 point for each AC unit serviced on or before its due date (90 days after the last service) · -3 for each unit that goes overdue and -1 for each extra week it stays overdue · -1 for each HVAC issue reported at one of their homes, or -2 if that unit was serviced in the 30 days before · 1 back if the issue is fixed the same day. Issues the HVAC team opened themselves don't count, so finding a problem on a service never costs points.
Propane (HS): the propane tech checks the tanks weekly, so they should never run out. He earns 1 point for each day with no propane request and -1 for each propane request, and nothing for completing propane tickets.
Chat ⭐: the Admin can give 1, 2, 3 or 5 points for a message that shows good communication in a house chat (Chats page → ⭐ on the message).
RS only: 2 points for each arrival that was ready: the arrival check done and the home marked Clean before the guests arrived. 🔥 shows a run of 3 or more ready arrivals in a row.
Homes: Reps and PHMs: the homes they look after. HS techs: the homes on their zone. HVAC techs: their HVAC team's homes. Tickets are Limble work requests (not PMs).
Dream team: a Rep and an HS tech who share homes. On those homes: days either of them checked a home, tickets closed quickly, arrivals ready, minus old open tickets, plus 3 points each month one voted for the other. Ranked by points per shared home (at least 2 shared homes).
Votes: each month every Rep and PHM votes for a tech, and every HS and HVAC tech votes for the Rep with the best communication. Votes are private (only the Admin can see who voted for whom) and count once the month has ended.
Public Spaces: 1 point for each day on shift · 1 point for each area cleaned and scanned (2 minutes or more) · 3 points for each manager shout-out. Areas not scanned or done in under 2 minutes don't score.
The champion is top of the league; ties share the title. Award cards are extra recognition and don't add points. Last month's champions get a printable certificate.
Days on the portal are counted from October 2026 (earlier days come from saved changes, so they're undercounted).