Home Care Portal
Site map
Every page you can open. Tap one to go straight there.
My pages
- Notice boardThings to know and look out for, posted for your team; tick ✓ Got it once read.
- Sign-insWho couldn't sign in and why, last sign-in, and when passwords were changed or set for someone.
- Email groupsPick groups (Reps, PHMs, …), put each in To, Cc or Bcc, and open the email in Outlook.
- Personal messagesWrite a note for someone that shows at the top of their first page.
- My profileYour picture, documents and birthday, phone notifications, vacation taken and password.
- My homesYour homes, arrivals coming up, chat messages, weather and your laundry.
- Home Care AwardsLeague tables, votes, shout-outs and certificates.
- Staff ferryWeekday and weekend ferry times between Tamarind Point and Seagrape Harbour.
Homes
- Golf cartsGolf cart service: overdue and due soon (electric monthly, gas every 3 months), and who each cart is with.
- Homes in ProgramEvery Home Care and PHM home with its Rep, tech, status and tickets.
- OccupancyWho is in which home, arrivals and departures, from the In House Report and forecast.
- ArrivalsArrival readiness: checks, open tickets and sign-off for the next 14 days.
- RentalsRental bookings at program homes.
- Property mapThe Tamarind Point map with the program homes.
- Marina mapEvery slip with its owner, owners in house today, boats at the slips from the security checks (with history) and the dock works.
- Map approvalsWho can open the Marina map and the camera map, change cameras and make slip check links (Admin).
- Home Services invoicesUpload a vendor's invoice, add the markup and send a Home Services invoice (ASP001 …) to the member and Accounts.
- Home locations and directionsGPS directions and house sign photos for every home (asks for your password).
- Condo mapsEach condo building's photo with unit numbers and owners.
- PropaneWeekly propane round, tanks to refill, 100 lb tanks before arrivals and tank setup.
- Tank serials100 / 120 lb tanks by serial number: which tank is at which home, QR labels, and the slots still to fill.
- Storm boardStorm prep and damage checks for every home.
Team
- ScheduleWho is working today and the next 14 days.
- Zone sheetsPrintable home lists by Rep, tech or HVAC team.
- ChatsHouse chats across your homes.
- HousekeepingRequest housekeeping for a home and see what's booked.
- Access requestsHS techs ask a home's Rep for access on a day; the Rep answers OK or not.
- Ticket handoffsTickets closed by someone other than their owner, to OK.
Sections
- RS LaundrySend laundry, track tickets and the laundry board.
- Public SpacesCleaning checklists for the public spaces.
- Public Spaces managementAssign checklists, areas, QR codes, problems and supplies.
- TPU UtilitiesDaily water and electric report, Vision files and all meters.
- Condo associationsUnits, owners, insurance and building photos for each association.
- New ConstructionBuilds through to turnover, and whether RS has reached out.
Office
- ReportsTicket, inspection and service reports.
- Ready to closeTickets flagged for the Limble admin to close.
- Schedule uploadsUpload the RS and HS schedules.
Managers
- Assign homesMove homes between Reps, PHMs, techs and HVAC teams.
- ChecklistsInspection checklists for the program and for each home.
- Happy InspectorMatch program homes to HappyCo units.
- Owner reportsMonthly report for each home's owner.
- Daily emailThe managers' daily email and who gets it.
- What's new and how-to guidePortal updates and step-by-step guides.
Exec Office
- Property reportWater, power, weather, arrivals and departures, occupancy and Limble tickets for any dates.
- Plant reviewWater and wastewater plant findings, required testing countdown, water quality results and the PDF report.
- Exec arrivalsEveryone arriving, with red flags and reminders.
- TasksExec Office to-do list: important ones flagged, deadlines, ticked off when done.
- ProjectsExec Office projects with their follow-ups.
- Ticket trendsHow many HVAC, blocked toilet, lift station … tickets in a week, a month or between two dates, against the days before; PDF and Excel.
- Total HomesThe TP Total Homes sheet: every home, build and empty lot, kept up to date; export to Excel any time.
- Follow-upsItems to follow up, assigned to people, with updates and reminders.
Landscaping
- LandscapingThe Landscaping section (only the Map for now).
Admin
- AdminPeople, Limble sync, View as and settings.
- All homesEvery home and condo at Tamarind Point, owners and Vision accounts.
- House names and vendorsHouse names, landscapers and pool companies.
- AccessTurn pages and features on or off for a person, or make them view only.
- PositionsMake a department / position with what it can use (off, view only or edit); pick it when adding a person.
- Occupancy & transportWho is on property, homes occupied and by how many, member staff, and the daily transport email.
- Water plantIsland Water's daily water report: tanks, trains, production, distribution and water not accounted for.
- Limble TicketsOpen, received and closed tickets, who is and isn't acknowledging new ones, and work order search.
- Property listEvery home, lot, boathouse and slip with its owner; used to recognize members.
- SalesWeekly sales email and owner switches.
- Profile photosPhotos and cartoon requests.
- BackupsNightly backups of the portal's database and files, and downloading them.
- Staff detailsDriver's license, Club ID and permit expiry dates, birthdays and alert cover for your team.
- MetersElectric, propane and water meters for every home.
- Pest controlPest control visits, due and past due.
- Audit logEvery change made in the portal.
- WeatherThe club weather station, history and forecast.
HOA
- HOAThe HOA section's first page.
- Property MapEvery home and lot on the map; print an area with its owners.
- ⚓ MarinaEvery slip with its owner, who is in house and the boats at the slips.
- Condo MapsEach condo building with unit numbers and owners.
- CondosCondo associations: units, owners, budget and work orders.
- OccupancyWho is in which home, arrivals and departures.
- RentalsPaying guests booked by members or prospects.
- What's OnThis week at Tamarind Point.
- ArrivalsEveryone arriving at any home.
- 🚤 Transportation
- All HomesEvery home and condo with its owners.
- SalesClosed and processing sales.
- UploadsThe occupancy and transport uploads.
