League tables & champions
Home Care Awards
League tables for Residential Services, Home Services, Rep & tech teams and Public Spaces: points for using the portal, checking homes, closing Limble tickets quickly and getting homes ready for arrivals, plus monthly votes and shout-outs. Last month: Oct 1 – Oct 31, 2026.
Residential Services champion · Last month
Andre Whitfield
71 points · top of the league · Certificate
Dream team · Last month
Andre Whitfield & Wesley Darville
7.5 points per home · 15 points · Certificate
Public Spaces champion · Last month
Not decided yet
Nothing recorded yet in this period.
🔒 All votes Admin only · who voted for whom
Reps' choice (Reps & PHMs → tech) · 0 of 7 voted
No votes yet.
Best communication (Techs → Rep) · 0 of 6 voted
No votes yet.
Managers and Office Admins don't vote. Shout-outs (shown with names below) come from the General Manager, RS / HS directors and managers, and anyone ticked "Can give shout-outs" on Admin → People.
Residential Services Reps and PHMs with homes
| Pos | Name | Points | Portal days | Check days | Tickets put in | Closed on homes | Arrivals ready | Votes | Shout-outs | Chat ⭐ | Open 30+ days |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Andre Whitfield 6 homes |
71 | 23 | 23 79 checks |
5 | 2 | 5 of 8 | 0 | 0 | 0 | −2 2 open 30+ days in all |
| 2 | Danielle Moss 6 homes |
64 | 17 | 20 71 checks |
11 | 9 | 4 of 7 | 0 | 0 | 0 | −1 2 open 30+ days in all |
| 2 | Keisha Thurston 6 homes |
64 | 23 | 22 82 checks |
6 | 4 | 5 of 8 | 0 | 0 | 0 | −1 1 open 30+ days in all |
| 2 | Shanice Delancy 5 homes |
64 | 21 | 23 57 checks |
5 | 6 | 3 of 6 | 0 | 0 | 0 | 0 2 open 30+ days in all |
| 5 | Lauren Pryce 5 homes |
55 | 21 | 22 59 checks |
3 | 3 | 3 of 4 | 0 | 0 | 0 | 0 2 open 30+ days in all |
| 6 | Jerome Seymour 3 homes |
45 | 17 | 19 35 checks |
3 | 4 | 1 of 3 | 0 | 0 | 0 | 0 |
| 7 | Celeste Albury 3 homes |
41 | 17 | 15 37 checks |
5 | 4 | 0 of 3 | 0 | 0 | 0 | 0 |
Awards
Fastest ticket closer
Typical (median) time from a Limble ticket being opened to being closed, for tickets on their homes closed in this period. At least 3 closed to qualify.
Lauren Pryce3.1 days
- 1Lauren Pryce
3 closed · 0% within 3 days3.1 days - 2Shanice Delancy
6 closed · 50% within 3 days3.1 days - 3Celeste Albury
4 closed · 25% within 3 days3.1 days - 4Danielle Moss
9 closed · 44% within 3 days4.1 days - 5Jerome Seymour
4 closed · 0% within 3 days4.2 days - 6Keisha Thurston
4 closed · 0% within 3 days4.6 days - –Andre Whitfield
Needs 3 closed to qualify2 closed
Most active on the Home Care
Days on the portal plus 1 for every 5 changes made in it. Each month the top 3 across RS and HS together get 10, 6 and 3 bonus points in the league.
Andre Whitfield23 days · 69 changes
- 1Andre Whitfield
🏅 Oct 2026: 1st23 days · 69 changes - 2Keisha Thurston23 days · 64 changes
- 2Shanice Delancy
🏅 Oct 2026: 3rd21 days · 73 changes - 4Lauren Pryce21 days · 64 changes
- 5Celeste Albury17 days · 47 changes
- 6Danielle Moss17 days · 42 changes
- 7Jerome Seymour17 days · 39 changes
On-time reports
Weekly checks kept up on their homes (each within 7 days of the last; days someone is in the home don't count) and arrival checks done before each arrival. The score is the average of the two.
Jerome Seymour100%
- 1Jerome Seymour
Weekly checks on time 100% · Arrival checks 3 of 3100% - 2Andre Whitfield
Weekly checks on time 100% · Arrival checks 7 of 894% - 3Shanice Delancy
Weekly checks on time 100% · Arrival checks 5 of 692% - 4Lauren Pryce
Weekly checks on time 100% · Arrival checks 3 of 488% - 5Danielle Moss
Weekly checks on time 100% · Arrival checks 5 of 786% - 6Keisha Thurston
Weekly checks on time 100% · Arrival checks 5 of 881% - 7Celeste Albury
Weekly checks on time 100% · Arrival checks 0 of 350%
Best communication
The Rep the HS and HVAC techs voted for as best at communicating with them (one vote each a month). Votes from October.
No winner yetNothing qualifies in this period
- –Andre Whitfield0 votes
- –Celeste Albury0 votes
- –Danielle Moss0 votes
- –Jerome Seymour0 votes
- –Keisha Thurston0 votes
- –Lauren Pryce0 votes
- –Shanice Delancy0 votes
Home Services HS techs (their zone) and HVAC techs (their HVAC team)
| Pos | Name | Points | Portal days | Check days | Closed on homes | HVAC / propane | Votes | Shout-outs | Chat ⭐ | Open 30+ days |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Darnell Ferguson 7 homes |
41 | 23 | 0 | 8 0 same day · 2 in 3 days |
– | 0 | 0 | 0 | 0 3 open 30+ days in all |
| 2 | Kevin Strachan 7 homes |
32 | 23 | 0 | 7 0 same day · 3 in 3 days |
– | 0 | 0 | 0 | −1 2 open 30+ days in all |
| 3 | Terrence McKenzie 7 homes |
30 | 22 | 0 | 7 0 same day · 1 in 3 days |
– | 0 | 0 | 0 | −1 2 open 30+ days in all |
| 4 | Rohan Gibson 7 homes |
29 | 23 | 0 | 8 0 same day · 1 in 3 days |
– | 0 | 0 | 0 | −1 1 open 30+ days in all |
| 5 | Wesley Darville 6 homes |
23 | 18 | 0 | 2 0 same day · 2 in 3 days |
– | 0 | 0 | 0 | −1 1 open 30+ days in all |
Awards
Fastest ticket closer
Typical (median) time from a Limble ticket being opened to being closed, for tickets on their homes closed in this period. At least 3 closed to qualify.
Kevin Strachan3 days
- 1Kevin Strachan
7 closed · 43% within 3 days3 days - 2Darnell Ferguson
8 closed · 25% within 3 days3.6 days - 3Rohan Gibson
8 closed · 13% within 3 days4.1 days - 4Terrence McKenzie
7 closed · 14% within 3 days4.2 days - –Wesley Darville
Needs 3 closed to qualify2 closed
Fewest open tickets
Limble tickets still open on their homes at the end of the period, per home they look after, so a bigger zone isn't penalized.
Terrence McKenzie2 open
- 1Terrence McKenzie
7 homes · 0.29 per home · oldest 65 days2 open - 2Wesley Darville
6 homes · 0.33 per home · oldest 30 days2 open - 3Darnell Ferguson
7 homes · 0.57 per home · oldest 84 days4 open - 3Rohan Gibson
7 homes · 0.57 per home · oldest 49 days4 open - 5Kevin Strachan
7 homes · 0.71 per home · oldest 70 days5 open
Most active on the Home Care
Days on the portal plus 1 for every 5 changes made in it. Each month the top 3 across RS and HS together get 10, 6 and 3 bonus points in the league.
Darnell Ferguson23 days · 67 changes
- 1Darnell Ferguson
🏅 Oct 2026: 2nd23 days · 67 changes - 2Kevin Strachan23 days · 62 changes
- 2Rohan Gibson23 days · 63 changes
- 4Terrence McKenzie22 days · 57 changes
- 5Wesley Darville18 days · 48 changes
Reps' choice
The tech the Reps and PHMs voted for (one vote each a month). Votes from October.
No winner yetNothing qualifies in this period
- –Darnell Ferguson0 votes
- –Kevin Strachan0 votes
- –Rohan Gibson0 votes
- –Terrence McKenzie0 votes
- –Wesley Darville0 votes
Dream team A Rep and an HS tech who look after the same homes
| Pos | Rep & tech | Pts / home | Points | Days checked | Closed same day | Within 3 days | Arrivals ready | Mutual votes | Open 30+ days |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Andre Whitfield & Wesley Darville 2 shared homes |
7.5 | 15 | 12 | 0 | 0 | 2 of 3 |
0 | −1 1 open 30+ days in all |
| 2 | Shanice Delancy & Darnell Ferguson 2 shared homes |
6.5 | 13 | 9 | 0 | 1 | 1 of 3 |
0 | 0 1 open 30+ days in all |
| 3 | Celeste Albury & Darnell Ferguson 2 shared homes |
6 | 12 | 10 | 0 | 1 | 0 of 2 |
0 | 0 |
| 3 | Lauren Pryce & Wesley Darville 2 shared homes |
6 | 12 | 10 | 0 | 0 | 1 of 1 |
0 | 0 |
| 5 | Andre Whitfield & Terrence McKenzie 3 shared homes |
5.3 | 16 | 13 | 0 | 1 | 1 of 3 |
0 | −1 1 open 30+ days in all |
| 5 | Keisha Thurston & Rohan Gibson 4 shared homes |
5.3 | 21 | 14 | 0 | 0 | 4 of 6 |
0 | −1 1 open 30+ days in all |
| 7 | Danielle Moss & Kevin Strachan 4 shared homes |
5 | 20 | 13 | 0 | 2 | 2 of 4 |
0 | −1 2 open 30+ days in all |
| – | Danielle Moss & Wesley Darville 1 shared home · needs 2 to be placed |
16 | 16 | 10 | 0 | 1 | 2 of 2 |
0 | 0 |
| – | Andre Whitfield & Kevin Strachan 1 shared home · needs 2 to be placed |
14 | 14 | 10 | 0 | 0 | 2 of 2 |
0 | 0 |
| – | Shanice Delancy & Wesley Darville 1 shared home · needs 2 to be placed |
14 | 14 | 10 | 0 | 1 | 1 of 1 |
0 | 0 |
| – | Keisha Thurston & Terrence McKenzie 1 shared home · needs 2 to be placed |
10 | 10 | 8 | 0 | 0 | 1 of 2 |
0 | 0 |
| – | Shanice Delancy & Kevin Strachan 1 shared home · needs 2 to be placed |
10 | 10 | 6 | 0 | 1 | 1 of 1 |
0 | 0 |
| – | Jerome Seymour & Darnell Ferguson 1 shared home · needs 2 to be placed |
9 | 9 | 7 | 0 | 0 | 1 of 2 |
0 | 0 |
| – | Lauren Pryce & Darnell Ferguson 1 shared home · needs 2 to be placed |
9 | 9 | 7 | 0 | 0 | 1 of 1 |
0 | 0 2 open 30+ days in all |
| – | Lauren Pryce & Terrence McKenzie 1 shared home · needs 2 to be placed |
9 | 9 | 9 | 0 | 0 | 0 of 1 |
0 | 0 |
| – | Celeste Albury & Rohan Gibson 1 shared home · needs 2 to be placed |
8 | 8 | 8 | 0 | 0 | 0 of 1 |
0 | 0 |
| – | Danielle Moss & Rohan Gibson 1 shared home · needs 2 to be placed |
8 | 8 | 6 | 0 | 1 | 0 of 1 |
0 | 0 |
| – | Lauren Pryce & Rohan Gibson 1 shared home · needs 2 to be placed |
8 | 8 | 6 | 0 | 0 | 1 of 1 |
0 | 0 |
| – | Jerome Seymour & Kevin Strachan 1 shared home · needs 2 to be placed |
7 | 7 | 7 | 0 | 0 | 0 | 0 | 0 |
| – | Keisha Thurston & Darnell Ferguson 1 shared home · needs 2 to be placed |
7 | 7 | 7 | 0 | 0 | 0 | 0 | 0 |
| – | Shanice Delancy & Terrence McKenzie 1 shared home · needs 2 to be placed |
7 | 7 | 7 | 0 | 0 | 0 of 1 |
0 | 0 1 open 30+ days in all |
| – | Jerome Seymour & Terrence McKenzie 1 shared home · needs 2 to be placed |
6 | 6 | 6 | 0 | 0 | 0 of 1 |
0 | 0 |
Public Spaces Public Spaces attendants
Nobody to show yet.
Shout-outs 3 points each, from the General Manager, directors and managers (and anyone the Admin allows)
No shout-outs yet in this period.
Hall of fame Champions of the last six months · click a name for the certificate
| Month | Residential Services | Home Services | Dream team | Public Spaces |
|---|---|---|---|---|
| October 2026 | 🏆 Andre Whitfield 71 pts | 🏆 Darnell Ferguson 41 pts | 🏆 Andre Whitfield & Wesley Darville 15 pts | — |
| September 2026 | 🏆 Andre Whitfield 75 pts | 🏆 Kevin Strachan 39 pts | 🏆 Andre Whitfield & Terrence McKenzie 28 pts | — |
| August 2026 | 🏆 Keisha Thurston 82 pts | 🏆 Rohan Gibson & Wesley Darville 39 pts | 🏆 Andre Whitfield & Terrence McKenzie 42 pts | — |
| July 2026 | 🏆 Andre Whitfield 25 pts | 🏆 Kevin Strachan 23 pts | 🏆 Andre Whitfield & Terrence McKenzie & Andre Whitfield & Wesley Darville & Celeste Albury & Darnell Ferguson & Lauren Pryce & Wesley Darville & Shanice Delancy & Darnell Ferguson 3 pts | — |
| June 2026 | — | — | — | — |
| May 2026 | — | — | — | — |
How the points work
- RS and HS leagues: 1 point for each day on the portal · 1 point for each day checking homes (a weekly or arrival check, a home state, or an arrival confirmation) · 2 points for each monthly vote received · 3 points for each manager shout-out · -1 point for each ticket on their homes that passed 30 days open during the period and is still open (an older backlog isn't taken off again every month; points never go below 0).
- RS tickets: 1 point for each Limble ticket the Rep put in · 1 point for each ticket on their homes closed, or 2 if it was closed the same day it was opened.
- HS tickets: 1 point for each ticket on their homes closed, even if someone else completed it · plus 2 if it was closed within 3 days, or 4 if it was closed the same day.
- HVAC techs: they score on HVAC only, not on every ticket on their team's homes. 1 point for each AC unit serviced on or before its due date (90 days after the last service) · -3 for each unit that goes overdue and -1 for each extra week it stays overdue · -1 for each HVAC issue reported at one of their homes, or -2 if that unit was serviced in the 30 days before · 1 back if the issue is fixed the same day. Issues the HVAC team opened themselves don't count, so finding a problem on a service never costs points.
- Propane (HS): the propane tech checks the tanks weekly, so they should never run out. He earns 1 point for each day with no propane request and -1 for each propane request, and nothing for completing propane tickets.
- Chat ⭐: the Admin can give 1, 2, 3 or 5 points for a message that shows good communication in a house chat (Chats page → ⭐ on the message).
- RS only: 2 points for each arrival that was ready: the arrival check done and the home marked Clean before the guests arrived. 🔥 shows a run of 3 or more ready arrivals in a row.
- Homes: Reps and PHMs: the homes they look after. HS techs: the homes on their zone. HVAC techs: their HVAC team's homes. Tickets are Limble work requests (not PMs).
- Dream team: a Rep and an HS tech who share homes. On those homes: days either of them checked a home, tickets closed quickly, arrivals ready, minus old open tickets, plus 3 points each month one voted for the other. Ranked by points per shared home (at least 2 shared homes).
- Votes: each month every Rep and PHM votes for a tech, and every HS and HVAC tech votes for the Rep with the best communication. Votes are private (only the Admin can see who voted for whom) and count once the month has ended.
- Public Spaces: 1 point for each day on shift · 1 point for each area cleaned and scanned (2 minutes or more) · 3 points for each manager shout-out. Areas not scanned or done in under 2 minutes don't score.
- The champion is top of the league; ties share the title. Award cards are extra recognition and don't add points. Last month's champions get a printable certificate.
- Days on the portal are counted from October 2026 (earlier days come from saved changes, so they're undercounted).
