Home Care Awards · Home Services
Terrence McKenzie
Home Services Technician · This year, Jan 1 – Nov 3, 2026
109Points, this year
3rdPlace of 5
0Times champion (last 12 months)
7Homes looked after · 3 open tickets
How the points are made up This year
| For | How many | Points each | Points |
|---|---|---|---|
| Days on the portal | 74 | +1 | +74 |
| Days checking homes | 0 | +1 | 0 |
| Tickets on their homes closed | 20 | +1 | +20 |
| Speed bonus: closed the same day | 0 | +4 | 0 |
| Speed bonus: closed within 3 days | 9 | +2 | +18 |
| Votes received (finished months) | 0 | +2 | 0 |
| Manager shout-outs | 0 | +3 | 0 |
| Chat stars | 0 | +1 | 0 |
| Tickets that passed 30 days open | 2 | −1 | −2 |
| New tickets acknowledged the same day | 0 | +1 | 0 |
| New tickets not acknowledged within 24 hours | 1 | −1 | −1 |
| Total | 109 |
2 tickets on their homes have been open over 30 days in all; only those that passed 30 days during this period take a point.
Month by month
0–Dec
0–Jan
0–Feb
0–Mar
0–Apr
0–May
0–Jun
122ndJul
284thAug
382ndSep
303rdOct
14thNov
This month is so far. 🏆 = champion that month.
